Ada Bennett, RN
Healthcare Navigator
22 years of experience
Former hospital nurse who now helps seniors understand Medicare, prescriptions, and care options without the jargon.
Our services
Five ways we're here for you
Each topic is handled by a counselor who specializes in it — and only takes on a small number of seniors at a time, so they truly know you.
24/7 human support
Vetted U.S. counselors
Private & secure
A+ BBB accredited
Service 01
Healthcare
Get a real human who will sit on the line as long as you need to make sense of bills, benefits, and doctor visits.
- Compare Medicare plans without sales pressure
- Review prescription costs and savings programs
- Prepare for doctor's appointments
- Coordinate care between specialists
Your dedicated counselor
Service 02
Financial Freedom
Plain-English guidance on Social Security, budgeting, and protecting what you've built — never any product sales.
- Time Social Security and pension decisions
- Build a simple monthly budget that works
- Review fixed-income safety
- Plan for unexpected expenses
Your dedicated counselor
Elena Ramirez, CFP
Financial Freedom Advisor
18 years of experience
Certified Financial Planner specializing in retirement income, Social Security timing, and avoiding fixed-income pitfalls.
Service 03
Fraud & Safety Assistance
If something feels off, message us first. We'll read it with you, identify the fraud, and help you stay safe, and recover money if you've already been hit.
- Identify suspicious messages, emails, and texts in real time
- Lock down accounts after suspicious activity
- Report fraud to the right agencies
- Recover funds where possible
Your dedicated counselor
Marcus Hill
Scam & Safety Specialist
14 years of experience
Former federal fraud investigator. Spots scams before they cost you a dollar and helps recover what was lost.
Service 04
Digital Support
From setting up a new device to joining a video call with the grandkids, we'll walk you through every step in chat, at your pace.
- Smartphone, tablet, and computer basics
- Email, video calls, and text messaging
- Wi-Fi, printers, and home setup
- Safe online shopping and banking
Your dedicated counselor
Kenji Tanaka
Technology Coach
9 years of experience
Calm, patient tech help over chat — smartphones, video calls, email, Wi-Fi. No question is too small.
Service 05
Counseling Assistance
Loneliness, loss, and life changes are real. Our licensed counselors are here 24/7 — no waiting room, no judgment.
- Talk through grief, loss, and loneliness
- Navigate family relationships
- Cope with new health diagnoses
- Find meaning and routine in retirement
Your dedicated counselor
Frank Whitman
Emotional Support Counselor
31 years of experience
Licensed counselor and Vietnam veteran. A patient ear for grief, loneliness, and life transitions.
Service 06
Other
If your question doesn't fit neatly into a category, message us anyway. A real counselor will listen and connect you with the right kind of help.
- Talk through anything on your mind
- Get pointed to the right resource
- Ask questions before committing
- Help for a friend or family member
Your dedicated counselor
Margaret Powell, LCSW
Wellness Counselor
26 years of experience
Licensed clinical social worker focused on aging-in-place, family dynamics, and emotional resilience.